Privacy Policy

Welcome to Dream Sports TV — your destination for immersive sports entertainment through live streaming, original content, and on-demand programming. Your privacy is important to us, and we are committed to safeguarding your personal information in compliance with the laws of Pakistan.

Scope and Application

This Privacy Policy explains how Dream Sports TV collects, uses, stores, and protects your personal information when you interact with our mobile app or website. By accessing our services, you consent to the practices outlined in this policy.

Information We Collect About You

When you use the Dream Sports TV application or website, we may collect:

  • Personal Information: Name, phone number, email address, and optional physical address.

  • Technical Data: Device type, browser information, IP address, usage patterns, location data, error reports, subscription details, notification preferences, and content interaction.

  • User-Generated Content: Profile photo uploads, app preferences, and interaction history.

How We Collect Your Information

We collect data when you:

  • Sign up or register on the Dream Sports TV app or website.

  • Interact with our content or make purchases/subscriptions.

  • Submit feedback, participate in surveys, or contact customer support.

  • Use our services, where cookies and device data may be captured automatically.

How We Use Your Information

Your data is used to:

  • Personalize and improve your viewing experience.

  • Manage subscriptions and provide customer support.

  • Notify you of promotions, updates, or content you may like.

  • Conduct analysis for service improvement and audience engagement.

  • Select and notify winners in sports campaigns or contests.

  • Enforce geo-restrictions where required (e.g., location-limited content).

Usage and Safety of Your Information

We implement strict data security protocols, including:

  • End-to-end encryption.

  • Firewalls and secure authentication.

  • Regular security audits and access controls.

Your information is stored securely and accessed only by authorized personnel.

Marketing Communications

Dream Sports TV may send you updates and offers about our services and partner content we believe may interest you. You can opt out anytime through:

  • In-app settings

  • Email unsubscribe links

  • Contacting customer support

Sharing Your Information

We may share your data with:

  • Trusted third-party vendors (for storage, analytics, customer service).

  • Legal authorities, when required by law.

  • Internal departments within Dream Sports Group for content personalization and support.

We do not sell your personal data.

Data Retention

We retain your personal data for a minimum of three months or as required by applicable law. Upon unsubscription or deletion, your data will be purged per our retention policy.

Cookies and Tracking Technologies

Dream Sports TV uses:

  • Cookies on our website to improve usability and performance.

  • Advertiser IDs in the mobile app to track engagement and recommend content.

By using our services, you agree to the use of such technologies.

Handling Data Breaches

We have automated alerts and a robust data response framework to act immediately in case of a security breach.

Consent and Opt-Out Options

You may opt out by:

  • Unsubscribing through the app.

  • Uninstalling the Dream Sports TV application.

  • Adjusting notification and data-sharing settings on your device.

If you need assistance, you may also reach out to our support team.

Changes to this Privacy Policy

We may update this policy from time to time. Major updates will be announced via in-app notifications. We encourage you to review the policy periodically.

Contact Us

For any concerns, complaints, or inquiries about your data:

📧 Email: support@dreamsportsgroup.com
📱 Call/WhatsApp: [Insert Number]
🌐 Website: www.dreamsportstv.com